Don’t miss my contributions to publications including Social Media Examiner, Search Engine Watch, Search Engine Journal, KISSmetrics, and more! My articles have generated over 300k social shares and receive over 150k clicks from Google search visitors per month! Here are the latest!
- Sponsorship Marketing at SXSW 2017 – Who Won on Social?
- Pinterest Promoted App Pins: A New Way to Reach a Growing Audience
- 5 Great Customer Service Strategies You Can Steal from Tech Companies
- Gartner’s “Market Guide for Social Marketing Management”
- Announcing Sprinklr Business Index: Your Source of Truth for How Global Brands are Engaging Customers on Social
- 4 Hotels Providing Customer Experience That Goes Beyond the Pillow Mint
- Telling Stories: A New Way for Sprinklr Users to Advertise on Instagram
- SXSW 2017 Gave Us A Lot To Taco ‘Bout
- Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care
- Sprinkles from SXSW: Observations on Technology Changing the World
- Little Known Sprinklr Social Media Marketing Features That Will Make You Better at Your Job
- 4 Great Social Media Customer Service Strategies You Can Steal from Finance Companies
- 5 Ways to Rally Around the Customer and Dive Into Digital Transformation
- Announcing Sprinklr Display: A Data Visualization Solution Powered by Social
- The Three Types of Work Required to Build Real Influencer Relationships
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