Don’t miss my contributions to publications including Social Media Examiner, Search Engine Watch, Search Engine Journal, KISSmetrics, and more! My articles have generated over 300k social shares and receive over 150k clicks from Google search visitors per month! Here are the latest!
- How 4 C-Level Executives Made the Most of Social Media Engagement
- Remembering the Iceman: How to Embrace Change and “Lean In” to Disruption
- How to Handle the Meteoric Change in Consumer Purchase Behavior
- The Secret, Not-So-Secret Ingredient to Delivering Great Customer Experiences
- Sponsorship Marketing at SXSW 2017 – Who Won on Social?
- Pinterest Promoted App Pins: A New Way to Reach a Growing Audience
- 5 Great Customer Service Strategies You Can Steal from Tech Companies
- Gartner’s “Market Guide for Social Marketing Management”
- Announcing Sprinklr Business Index: Your Source of Truth for How Global Brands are Engaging Customers on Social
- 4 Hotels Providing Customer Experience That Goes Beyond the Pillow Mint
- Telling Stories: A New Way for Sprinklr Users to Advertise on Instagram
- SXSW 2017 Gave Us A Lot To Taco ‘Bout
- Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care
- Sprinkles from SXSW: Observations on Technology Changing the World
- Little Known Sprinklr Social Media Marketing Features That Will Make You Better at Your Job
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